Answering your Questions

FAQ’s

 

When do you provide telehealth therapy?

Telehealth therapy appointments are generally available on Tuesdays, Wednesdays, and Thursdays.

Appointment times are generally scheduled 10am-7pm. I like to offer evening hours for those who need it.

When do you provide therapy in person at the office?

I offer in person appointments at my office in Glendale on SATURDAYS only at this time.

Do you provide a free consultation for a potential therapy client?

Yes, I provide a free 15 minute virtual consult for most potential therapy clients. The virtual consultations are an opportunity to meet me, express your therapy needs, and ask any questions you might have regarding therapy care. It also gives me the chance to see if what I offer could be the appropriate therapy treatment.

If it is determined that your therapy needs are out of my scope of practice or exertise or specialty, then I always provide referrals to point you in the right direction. Therapy care is not a one size fits all approach and that it is so important to get the appropriate type of therapy treatment for it to be safe and effective.

Do you provide couples therapy?

I do not specialize in providing couples therapy but I can provide you with referrals of providers who do provide that service.

What are your standard therapy fees?

Intake Session: $160 for 55-60 minutes

Individual Therapy Session: $160 for 55-60 minutes

Do you accept health insurance?

Yes I only accept Optum and Aetna health insurance plans at this time.

Please review the health insurances that I am in network with below.

Optum:

  • All Savers

  • Health Plans Inc.

  • Mass General Brigham Health Plan

  • Medica

  • Oscar

  • Oxford

  • Surest (formerly Bind)

  • UnitedHealthcare (UHC)

  • UHC Shared Services (UHSS)

  • UHC Global

  • UMR

Aetna:

  • Nippon

  • Meritain

  • Allied Benefit Systems

  • Trustmark

  • Trustmark Small Business Benefits

  • Health Scope

  • Christian Brothers Services

If I am out of network with your health insurance plan, I can provide a Superbill for you to submit to your health insurance for some sort of reimbursement which would be determine by your health insurance provider.

*Please note that I am not in network with any AHCCCS plans.

Do you work with kids or teenagers?

I am not working with minors at this time.

Do you provide faith based therapy?

I provide therapy for those of all faiths or no faith context at all. I am able to serve those who would like Christian Counseling and see things from a biblical worldview. You will need to request that type of therapy care if you are interested.

Do you provide a Good Faith Estimate?

I comply with the No Surprise Act and provide a Good Faith Estimate (GFE). Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. As I focus on a partnerships with my clients in the therapy process, Switchback Therapy has continuously promoted an understanding of service agreements with disclosures of cost. Under the 2022 law, this specific GFE form is now part of the informed consents package sent with request to sign and complete intake documentation prior to beginning services.